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Right questions can find the right answers. We have the latest survey management software that helps you create customized survey forms to gather market intelligence smartly. Create questioners in multiple fashions such as text, drop-down, checkbox, scoring, agree/disagree, radio button, etc. Customize and categorize your forms and create filters with the help of survey tags, which helps to locate your forms with high priority. Preview your forms before you publish them and make necessary changes to your surveys anytime.
Our online survey management software not only enables your gather market intelligence but also helps you build a contact database. When Centra CRM detects a new form submitter, it automatically saves their contact data on the cloud. The survey management tools ensure your surveys are genuine by enabling captcha to avoid robotic responses. If you wish to allow submitters to hide their credentials, enable the option anonymous in your forms while building one.
Appropriate feedback helps you provide better service to the customers, improves marketing strategies, and enhance sales.
Get access to complete customer analysis with the help of adaptive survey forms. CentraHub CRM software enables you to configure a logic which is responsible for displaying a specific question. Run your customers through a series of questions and get their feedback related to the services you offer. Add logic to questions to create a dependency that empowers you to build an adaptive questionnaire. Feedbacks received through our survey management software helps to know your customers better.
Receive real-time notifications and alerts which help you stay connected with your surveys shared across the internet. Know how your feedback or marketing forms are performing by tracking the number of submissions each gets at regular time intervals. Receive desktop, laptop, and mobile phone alerts every time a form is submitted.
CentraHub CRM is an efficient survey data collection software that ensures you receive complete customer behavior analysis. Our robust reports and analytics system help you view individual survey responses and a detailed survey summary.
View feedback and other survey data through graphical representations in the form of pie charts, line charts, and bar graphs to help you understand complex information with ease. You can also export survey reports with CRM software for external use.
The robust survey architecture of CentraHub CRM is designed to provide you with maximum flexibility and control while conducting surveys. With our survey management software, you get answers to the most important market, brand, product and customer questions. Use drag and drop features to build simple or comprehensive questionnaires. Deploy the BI tools for deeper insights and predictive analysis to make your survey results and statistics more accurate, relevant and reliable.
Reach respondents through their preferred medium of communication. Integrate the surveys with various third-party applications across social media platforms, email marketing applications and online shopping portals. Gather and store data securely on Google Cloud or One Drive. Connect the application with calendars to schedule and automatically trigger surveys on your desired time and date.
Connect the survey forms with calendars to schedule and automatically trigger surveys on your desired time and date. Integrate the surveys with various third-party applications across social media platforms, email marketing applications and online shopping portals. Gather and store data securely on Google Cloud or One Drive. Reach respondents through their preferred medium of communication.
Build trust and confidence among your customers and respondents through the reliable data security mechanism of our survey management software. By storing the data on a central platform, you would avoid the formation of data silos and prevent data duplication, the two most essential factors that determine the soundness of any survey data.
Grow their businesses with us.
The Centra CRM software has given us a centralized view on your business and control everything we do.
It is not a difficult system to learn. The quality of training that was provided for staff at head office was good and they now enjoying on the system.
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