A Showroom CRM Software is a specialized customer relationship management solution personalized for automotive dealers that helps the owners improve sales efficiency and marketing reach, enabling them to automate critical processes in post-sales or service operations. It functions as a one-stop software using which showroom owners could run targeted campaigns, generate high-intent leads, and maximize conversions.
Since its inception, CentraHub has helped many automotive dealers achieve complete digital transformation through its automated Showroom CRM Software. The solution is designed for automotive showrooms and is equipped with a top-notch DMS (Dealership Management System) with powerful tools to manage the entire customer journey. With the CRM, businesses could manage each sales stage, starting from enquiry and registration, to test drive and vehicle delivery.
Lead leakage is a major challenge faced by automotive dealers and showroom owners. CentraHub’s Showroom CRM Software ensures no leads are missed, and all of them are attended to within the expected timeframe. It unifies both online and offline channels to automate lead assignment, reducing the time required to engage with prospects.
By using the CRM’s advanced distribution mechanisms, leads could be assigned based on prospect attributes, location, vehicle preference, availability, consultant performance and, languages. All interactions are tracked, and reminders are set to alert the sales executives regarding follow-up calls and meetings. The tracking helps business owners know the status of each lead in real-time through the CRM dashboards.
The customer relationship management solution helps business owners identify opportunities for cross-selling and up-selling. It is also loaded with lead scoring and prioritization suggestions for guided sales actions, ensuring customer satisfaction and retention throughout the sales process and after the sale is completed.
Grow their businesses with us.
The Centra CRM software has given us a centralized view on your business and control everything we do.
It is not a difficult system to learn. The quality of training that was provided for staff at head office was good and they now enjoying on the system.
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