Privacy Policy

CentraHub HCM provides an HRMS (Human Resource Management System) application that our customers use in managing HR activities. This privacy policy exerts to all our customers and other general users/website visitors.

Our Privacy Policy describes how CentraHub HCM collects, uses, and discloses information and your choices concerning the information. CentraHub HCM controls the personal data considered in this Privacy Statement, except as noted in the “CentraHub HCM as a Service Provider” section below.

CentraHub HCM as the service provider

CentraHub HCM customers are organizations, such as businesses, that use our services to help them manage personnel and applicants. CentraHub HCM processes personal data in these services according to our Customer’s instructions. If you have questions about personal data, have entered a CentraHub HCM desire to exercise any of your rights regarding a service used by one of our clients, our data, our customer contract requires that we rechannel your inquiry back to that CentraHub HCM customer.

Personal Data We Collect

Personal Data We Collect Directly from Your Website As a visitor to the Website, you may opt to furnish us with your data, such as:

• First name
• Last name
• Business email
• Phone number
• Company name

Account Management

We collect business contact information related to CentraHub HCM software-as-a-service applications or professional services for account management purposes. Cookies, Web Beacons, and Other Similar Technologies CentraHub HCM may use website tracking technologies to observe your activities, interactions, preferences, transactional information, and other computer and connection information (such as an IP (Internet Protocol) address) relating to your use of our websites and services. We may also use log files, cookies, and similar technologies to collect information about the pages you view, links you click, and other actions when accessing our Website or emails. If CentraHub HCM collects any other personal data from you, we will explain the purposes when we collect it.

CentraHub HCM Resource Authentication

If you use specific systems provided by CentraHub HCM, we will collect data from you to enable multifactor authentication. Users can selecting a multifactor method that is given, which can call for additional data such a mobile number, email address, or unique verification identification.

Additional Information

If CentraHub HCM collects any other personal data from you, we will explain the purposes when we collect it.

Personal Data Obtained from Third-Party Sources

CentraHub HCM may also collect business contact information about you from other sources, including third parties from whom we have purchased business contact information and from publicly accessible websites, such as your company’s Website, professional network services, or press releases. Business contact information may include:

• First name
• Last name
• Business email
• Phone number
• Company name
• Business street address
• Online identifier

In some instances, CentraHub HCM may combine the personal data you provided using individual information gathered from other sources, as previously mentioned. We use this data to send marketing emails, find new customers, generate more individualized advertising or website experiences, and update, grow, and analyze our current marketing records.

Our usage of your Data

To Contact you, CentraHub HCM uses the data we collect about you to provide CentraHub HCM websites, services, and support. For example, if you provide data in a “Contact Us” form, we will use your data to respond to the request.

CentraHub HCM uses your to contact you for marketing purposes, we may use information and data about your activities on our websites per to send marketing communications that we think may be of interest to you, such as product releases, newsletters, educational resources, and information on future events, as well as to call you on the phone to discuss your marketing preferences. Additionally, we utilize it to communicate administrative information, such notifications of new products, services, or policy changes.

CentraHub HCM uses your data for event planning and management, including registration, billing, and connecting with other event attendees to contact you further about relevant products and services. Any information you provide about emergency contacts or dietary preferences will be used for your safety and health.

For Improvement Purposes

CentraHub HCM uses the data we collect to understand how our websites and services are being used and to make improvements. For example, we may solicit your feedback about your experience using our services and ways that we can improve those services.

For Security and Investigations

CentraHub HCM may use your information to diagnose website technical problems, as well as to prevent, detect, mitigate, and investigate potential security issues, as well as fraudulent or illegal activity.

To Personalize Your Experience

CentraHub HCM also may use your data to personalize your experience on our websites. CentraHub HCM or our service providers use website tracking technologies to display products, features, or content tailored to your interests and to present advertising on other sites.

Data Disclosure

The Organization may share information with its affiliates and third-party service providers or vendors contracted to offer services on behalf of the Organization. These service providers or vendors are only permitted to use the disclosed data per the instructions provided by the Organization.

Additional Disclosures

CentraHub HCM will only disclose customer data if we are required to do so to comply with the statutory law or a binding order of a governmental body or a judicial authority. If a governmental body issues notice or a directive to CentraHub HCM to share the customer data, CentraHub HCM will attempt to redirect the same to the Customer, which shall be at the sole discretion of such authority. Governmental and regulatory bodies need to follow the stipulated procedure to obtain valid and binding orders that shall be undisputed. We review all orders and object to overbroad or otherwise inappropriate ones. If compelled to disclose customer data to a government body, we will give customers reasonable notice of the demand to allow the Customer to seek a protective order or other appropriate remedy unless CentraHub HCM is legally prohibited from doing so. CentraHub HCM does not sell personal data that we collect or process under this Privacy Statement.

Data Retention

CentraHub HCM will retain your data, at least if necessary, to fulfil the service that you have requested, comply with any laws or regulations, resolve disputes, and enforce our agreements. CentraHub HCM may retain your data longer for a legitimate business interest where your rights and freedoms do not outweigh the business benefit. Data entered into a CentraHub HCM enterprise service is retained per any applicable agreement between CentraHub HCM and its Customer.

Your Rights over Your Data

Depending on your location, you may have certain legal rights over the personal data we hold about you, subject to local privacy laws. These may include the right to:

• Access the personal data we hold about you.
• Have incorrect personal data updated or deleted
• Have your data deleted.
• Restrict the processing of your data.
• Object to the processing of your data carried out based on our legitimate interests or for direct marketing purposes
• Receive a copy of your data in an electronic and machine-readable format.
• Not be subject to a decision based solely on automated processing, including profiling, which
• produces legal effects or otherwise significantly affects you (“Automated Decision-Making”).
• CentraHub HCM does not perform Automated Decision-Making as part of the processing activities covered by this Privacy Statement.
• Receive the categories of sources from whom we collected your data.
• opt out of marketing communications at any time by clicking on the “Unsubscribe” or “opt-out” link in marketing emails we send you or by contacting us.
• Complain to a regulator or data protection authority about our collection and use of your data. For more information, please get in touch with your local data protection authority.

CentraHub HCM will not discriminate against you for exercising your rights. You, or an authorized individual we can verify is acting on your behalf, can exercise the applicable rights by contacting us.

If your data has been submitted to us by or on behalf of a CentraHub HCM customer and you wish to exercise any rights you may have under applicable data protection laws; please inquire with the appropriate Customer directly.

Legal Basis for Processing Personal Data

Our legal grounds for collecting and using your data, as described in this Privacy Statement, fall into the following four categories.

• Consent: In some cases, we ask you for your consent to process your data, such as when we need your permission for different purposes. You can withdraw your consent at any time, which will not affect the lawfulness of the processing before your consent is withdrawn. If you would like to draw your permission, you can do so by contacting us.
• Legitimate Interest: We process specific data for the legitimate interests of CentraHub HCM, our affiliates, partners, or customers. These legitimate interests include, for example, contacting you to provide support or sending you marketing information (subject to applicable law); detecting, preventing, and investigating illegal activities and potential security issues; and maintaining and improving the Website and mobile applications. We will rely on our legitimate interests for processing personal data only after balancing our interests and rights against the impact of the processing on individuals.
• Performance of a Contract: Sometimes, we process personal data to perform our obligations under an agreement with you.
• Other Legal Bases: In some cases, we may have a legal obligation to process your data, such as in response to a court or regulator order. We also may need to process your data to protect vital interests or to exercise, establish, or defend legal claims.
• Security: We use technical and organizational measures that provide security appropriate to the risk of processing your data. However, the security of information transmitted through the internet can never be guaranteed. You are responsible for maintaining the security of your password or other form of authentication involved in accessing password-protected or secured resources.
• Responsibility: The Customer is responsible for defining the data retention period for their data, taking into consideration relevant laws and regulations.
• Retention Period: The Customer shall define the data retention period for their data, considering the purpose for which the data was collected and processed, the applicable legal requirements, and the company’s data retention policies. The data retention period should not exceed the time necessary to fulfil the data's purpose or to comply with legal requirements.

Handling Customer Data Subject Requests

Per these regulations, our Organization will take the following steps to handle Customer Data Subject Requests, which will vary based on the type of data involved:

• Customer Data: For customer data, the Customer will be responsible for raising DSRs for our Organization. The Customer will act as the data controller and provide us with the necessary information to identify the requester and the personal information requested. Our Organization will then act as the data processor and process the request per the Customer’s instructions.
• Documentation: Our Organization will maintain records of all DSRs and the actions taken in response to each request. This documentation will be kept for a period specified by the applicable regulations.

Our Organization is committed to protecting the privacy rights of individuals and will take all necessary steps to ensure that Customer Data Subject Requests are handled promptly and effectively, regardless of the type of data involved.

Changes to this Privacy Statement

This Privacy Statement may be amended or revised from time to time at the discretion of CentraHub HCM. Changes to this Privacy Statement will be posted on the Website, and links to the Privacy Statement will indicate that the statement has been changed or updated. If we propose to make any material changes, we will provide notice on this page before the change becomes effective. Please periodically review this Privacy Statement for the latest information on our privacy practices.

For any Grievance, queries on our Privacy policy, or the use of our services, you may contact us at support@centrahub.com