An e-commerce CRM Software is an application that unifies the fragmented data related to all e-commerce deals, customers, prospects and provides a comprehensive view of leads for sales and marketing teams. The CRM empowers business owners with valuable insights to reach the right target audience, assists in smart decision-making, boosts customer retention, and increases revenue.
CentraHub, an acclaimed provider of digital business solutions, has developed an e-commerce CRM Software that caters to the requirements of online stores and e-commerce organizations. With its flawless website-integration capabilities, the CRM solution captures customer data from landing pages, pushes prospects to take the next step through engagement tools, and provides firms with 360-degree monitoring of the customer journey.
Understanding the criticality of holistic overview of all customer touchpoints, CentraHub’s e-commerce CRM software centralizes all data and empowers company owners to make timely decisions. By functioning as a single source of truth, it breaks data silos, bringing the marketing, sales, and service teams together with expansive features for collaboration and data sharing.
With the CRM solution, online stores could segment and categorize customers according to different metrics, enabling the marketing team to plan and execute targeted campaigns. Its advanced options also help the CRM users enrich lead data to profile customers and serve them with offers, discounts, products, and services that they would be interested in.
CentraHub’s e-commerce CRM Software helps organizations build a clutter-free sales process that emphasizes on educating and informing buyers with the right information. It could be integrated with AI-powered chatbots, web forms, and landing pages to maximize lead conversion. The solution also helps sales reps identify, prioritize, and qualify high-intent leads, making conversions easier and faster.
Grow their businesses with us.
The Centra CRM software has given us a centralized view on your business and control everything we do.
It is not a difficult system to learn. The quality of training that was provided for staff at head office was good and they now enjoying on the system.
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