Contact Management CRM Software
Store and Access Contact Data from a Centralized Database
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CentraHub CRM’s Contact Management Software lets you store and access all contact data of customers, prospects, leads and clients on a single platform, reducing the strain on your team by eliminating manual data-feeding. It is a fully equipped application that would help you attain the pinnacle of customer support through its automation-driven tools.
With our contact management software, you could offer personalized customer service and build all-encompassing workflows. The application would ensure you are not hampered with backlogs and keep remote employees effectively connected for smart collaboration.
The contact management software simplifies the whole process of communication. It makes it easier for your teams to contact customers across email, phone, web, social media, live chat and other messaging channels, by providing them with the required contact details on the click of a button.
CentraHub's online contact management software helps you maintain a healthy relationship with your prospects and customers. Create contacts with detailed information such as contact source, address, phone number, etc. to enhance client communication. Personalize customer interactions through various insights on your contacts from a single platform. CentraHub CRM would ensure your team experiences the best contact management software with robust tools and workflows.
Assist your sales team during the pre-sales and post-sales stages with the necessary contact information required to process deals faster. CentraHub's contact management system offers a scalable platform that facilitates easy data sharing across different departments, such as sales, marketing and support.
Struggling to find the right contacts when you need them the most? Not anymore. Search and locate any contact or organization within seconds with the advanced search functions of our contact management software. Leverage our search filters with tags to segregate data and search through your contact database. The tags would help you find data from any nook and corner of the software without any hassle.
One of the best features of our sales contact management system is creating and scheduling tasks/ appointments. CentraHub's contact database comes with a special tool kit that enables users to schedule tasks and appointments based on client demands and availability. Create and share tasks with your teammates and ensure no deadlines are missed. Improve team productivity by automating recurring tasks to save time and dime.
It feels good to know what is working and what is not! Therefore, CentraHub's contact management system is equipped with contact activity tracking features. Track lead activities with the help of web analytics to know what attracts prospects and draws them towards your web page. Know what web pages your leads visited, how much time they spent on each web page, what is the bounce rate for individual pages and so on!
Our contact management software would also help you track email opening rate, unsubscribed prospects and link clicks to review and enhance your marketing strategies.
Easily import contacts from various sources such as google docs, email, spreadsheets, etc. on to a single platform. Automate contact imports by synchronizing your email with CentraHub CRM. Our contact management software would automatically import contacts from various sources once you synchronize them with the application.
CentraHub offers a one-stop solution for contact database management. Access complete contact information such as communication history, social media profiles, likes and dislikes of your target contacts. Easily share contacts across various verticals of your organization and help them obtain a bird’s eye-view of their prospects and customers. Use our web based contact management software to leverage the available information to personalize marketing tactics best suited for your target audience.
By deploying CentraHub CRM’s contact management software, you could speed up customer communication processes significantly. With tools such as contact categorization, tracking and filters, your team would not lose time in searching for the contact information. The CRM software would help them get on with their core activities in smarter and productive ways.
The single platform storage of all contacts means you could track deals and tasks related to each contact, making it possible for you to personalize communication on a level undreamed of before. The third-party integrations further enhance the capabilities of our cloud based contact management software, ensuring there are no gaps in operations, no leakage in data and no compromise in data security.
Our online contact management software would provide you with optimum data security, especially leads and customer information. While ensuring security, the application is designed to ensure ease of access for authorized users.
Grow their businesses with us.
The Centra CRM software has given us a centralized view on your business and control everything we do.
It is not a difficult system to learn. The quality of training that was provided for staff at head office was good and they now enjoying on the system.
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