1. CentraHub
  2. CRM
  3. B2C and B2B CRM Software
b2b crm software

What is a B2C CRM Software?

A B2C CRM Software is a customer relationship management solution developed exclusively for business-to-customer or B2C organizations.

B2C companies are those organizations that are customer-facing and cater to end-users, consumers, and customers, such as establishments in the retail industry.

Owing to the huge number of customers B2C customers cater to, B2C CRM systems are engineered to monitor sales in real-time, identify top-selling products, and segment them according to different metrics.

B2C CRM Software deals with huge volumes of data and is required to be dynamic.

CentraHub’s B2C CRM Software – Features and Benefits

CentraHub is a pioneer in empowering SMEs and enterprises with deployment-ready CRM systems. We offer B2C CRM solutions that are personalized to the unique requirements of any business in all major industries.

CentraHub’s B2C CRM Software functions as a one-stop solution to handle B2C sales, B2C marketing, and B2C services. Companies could integrate the CRM with third-party applications in ERP, accounting, communication, e-commerce, and more.

Growth managers could engage with customers through smart marketing plans and track their responses to optimize offerings that suit customer preferences. Firms could also stock their inventory with desired products and attract customers through personalized communication.

b2c crm software
b2c crm software

What is a B2B CRM Software?

A B2B CRM Software is a customer relationship management solution built specifically for organizations that are into B2B or business-to-business sales and services. Organizations that offer their products or services to other commercial establishments and not end-users are termed as B2B companies.

With a B2B CRM solution, a company could plan, execute, and track its B2B sales, marketing, and service operations. Whether it is storing contact details or tracking contracts, a B2B CRM works as the strategic tool that provides managers with visibility over their customers, helps them boost sales, and ensures compliance at all levels of operations.

CentraHub’s B2B CRM Software – Features and Benefits

A lot of B2B organizations face challenges when it comes to streamlining workflows and building clutter-free processes that do not rely on manual operations. CentraHub’s B2B CRM Software is an effective solution for organizations that seek to achieve complete digital transformation in their internal and external processes.

Owners and managers could finally do away with manual processes, dizzyingly long sales cycles, and plans that are not backed by data. They could use CentraHub’s B2B CRM to transform their sales, marketing, and service teams into powerhouses of efficiency and productivity.

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Alan Sakr

GM, Consent Group

The Centra CRM software has given us a centralized view on your business and control everything we do.

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Juan Dorfling

Director, AIES

It is not a difficult system to learn. The quality of training that was provided for staff at head office was good and they now enjoying on the system.

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